139sol Privacy Policy

Q: How can I request deletion of my data?

You can submit a deletion request to support@139sol.vip. You can also request this through 24/7 Live Chat. Requests will be handled in line with legal obligations and processed as promptly as possible.

Your personal data matters to us. This policy clearly explains what data we collect and how we protect it.

Policy Introduction

Policy and Its Purpose

By accessing the 139sol website (https://139sol.vip), you are considered to have agreed to the terms set out in this Privacy Policy. We are committed to handling users' personal data with responsibility and care.

1.1 Scope of This Policy

This Privacy Policy applies to all services provided on the 139sol platform, including football, slots, live casino, 2D lottery and Sic Bo. It applies to all access via mobile phone, tablet or computer.

1.2 Changes to This Policy

We may update this policy at any time when necessary. Updates will be published on this page and the "Last updated" date will be revised. Continuing to use the site means you accept the updated policy.

Data Collection

Information We Collect

We only collect the information needed to provide our services and maintain platform security.

👤 Information provided when registering

Name and national ID number (for KYC verification)
Mobile number
Email address
Date of birth (to confirm you are 21+)
Payment details (provided when making deposits and withdrawals)

🌐 Usage data

IP address and device type
Browser type and version
Website access time log data
Game history and payment records
Website usage analysis for the benefit of players

🍪 Cookies and technical data

Website cookies (to improve session experience)
Local storage data
Code-related data from analytics tools

You can disable cookies by changing your browser settings, but please note that some site features may become limited.

💬 Data from communications

Live Chat conversation records
Email correspondence records
Data from form submissions

Data Usage

How your data is used

The data we collect is used primarily to improve the service experience for our players and to maintain platform security.

3.1 Account Registration and Management

The data you provide is used to create player accounts, handle authentication, and process payments. During the KYC (Know Your Customer) process, date of birth data is checked to confirm that you are 21+.

3.2 Security and Fraud Prevention

Data helps us protect players' accounts from unauthorized access, financial fraud, and other cyber threats. IP and session data are reviewed for this purpose.

3.3 Service Improvement

We study website usage patterns to improve the games, payment methods, and communication channels that players prefer.

3.4 Communication

Your phone number or email address is used to send important account-related notifications (deposit and withdrawal confirmations, policy changes).

Data Retention

How long data is retained

We do not retain data longer than necessary. Retention periods depend on the type of data and legal obligations.

5.1 Account Data

After an account is closed, data may be retained for as long as required for legal and fraud prevention purposes. Once that period has passed, data is deleted or anonymized.

5.2 Payment Records

Payment-related data is retained to comply with financial legal requirements.

5.3 Cookies and Technical Data

Session cookies are deleted when the browser is closed. Persistent cookies are retained until they expire or until you delete them.

Your Rights

Players' data rights

You have the right to make decisions about your personal information. 139sol supports the following rights:

🔍 Right to access

You can request to view any personal data we hold about you.

✏️ Right to Correct

You can request that any incorrect or incomplete data be corrected.

🗑️ Right to Delete

You can request that your personal data be deleted, as long as it does not conflict with our legal obligations.

⛔ Right to Restrict

You can request that we limit how we process your data, or object to certain types of processing.

📤 Right to Transfer

You can request that we send you the data we hold about you in a format that is easy to read.

🔕 Right to Withdraw Consent

You can request that we stop processing your data based on consent at any time.

To exercise any of these rights, contact us at [email protected] or reach us in Myanmar language anytime through our 24/7 Live Chat.

Security

Data Security Measures

We use technical and administrative security measures to protect player data:

7.1 SSL Encryption

All data transferred between your browser and our servers is protected with SSL (Secure Socket Layer) encryption. You can verify this by checking for "https://" in the browser address bar.

7.2 Access Control

Our staff can only access the data they need to do their job (following the "need-to-know" principle). Access is controlled through strict verification checks.

7.3 Data Breach Response

If a data breach occurs, we will notify affected players without delay and clearly explain what happened, what the potential impact may be, and the steps we are taking.

Age Restriction

Protecting Minors Under 21

The 139sol website is intended for users aged 21 and above only. We do not knowingly collect personal data from anyone under 21. If we become aware that someone under 21 has submitted their data, we will delete it immediately. You can notify us at [email protected].

Contact

Contact Us About This Policy

If you have any questions about this Privacy Policy or wish to exercise your data rights, you can reach us through the following channels:

Contact Channels

Live Chat — Available 24/7 in Myanmar language

[email protected]

When contacting us, please provide the phone number or email address registered to your account so we can verify your identity.

FAQ

What You Should Know About Data Protection

Here we answer the privacy-related questions our players ask most often.

This includes your name, mobile number, date of birth and payment details provided when registering. We also collect website access data, IP addresses and gameplay records for service improvement and security purposes. We are committed to minimal data handling — we only process what is necessary.

No, it is never sold or shared. We never pass your data to anyone for advertising or sales purposes. We share only the information needed with payment providers such as KBZPay, Wave Money and AYA Pay to process transactions, and they may only use it for that specific purpose.

Account data is kept for as long as your account is active. After an account is closed, data may be retained for a period required by legal obligations and fraud prevention needs. Once that period ends, it is routinely deleted or anonymised.

You can submit a deletion request to [email protected]. You can also request this through 24/7 Live Chat. Requests will be handled in line with legal obligations and processed as promptly as possible.

Session cookies are deleted when you close your browser. Persistent cookies are used for website experience and analytics. You can disable cookies in your browser settings, but note that this may limit some website functions.

If we become aware of a data breach, we will notify affected players without delay, clearly explaining what happened, the potential impact and the steps we are taking. You can also reach us immediately through 24/7 Live Chat during that time.

Policy updates will be reflected by the "Last updated" date on this page. If you have not visited for a while, we recommend checking this page regularly. Continuing to use the website after an update means you accept the revised policy.